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Annual Report on City Services FY 2017-18

In the Annual Report on City Services FY 2017-18, formerly known as the Service Efforts and Accomplishments (SEA) Report, the City Auditor describes the costs, quantity, quality, timeliness, and public opinion of services provided by the City government of San Jose. The report's purpose is to provide an overview of City services and performance data to the general public, the City Council, and City staff.

Annual Report on City Services FY 2017-18

Entire Document

Instructions for using the interactive dashboard: 

v Select the arrows in the bottom right corner of the dashboard to make it full screen. 
v Hover over any graphic and any bar or piece in that graphic to view details about the measure and data for that selection. v Use the arrows at the bottom of the dashboard to move through each of the six City Service Area pages.

NEW: City Service Area Interactive Dashboards

Transmittal Letter


Resident Survey

Financial Condition

Operating Budget and Staffing


Appendix: The National Citizen SurveyTM


The City Auditor presented this report to the City Council on January 8, 2019.  View City Council Meeting Video.


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